Privacy Policy

Last updated: March 25, 2025

Mantra Technologies Private Limited ("Mantra AI", "we", "us", or "our") operates the website mantragroup.com and related digital services, including integrations with Meta (Facebook/Instagram) and WhatsApp Business API. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company name when you contact us or submit a form.
• Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyse site traffic. You may control cookie settings through your browser.
• Third-Party Platform Data: If you interact with us through Facebook Login, WhatsApp Business, or other Meta integrations, we may receive your public profile information, email address, and other data you authorise us to access.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Respond to inquiries, requests, and support needs.
• Send administrative communications, updates, and marketing materials (where permitted by law).
• Analyse usage trends to improve our website and services.
• Comply with legal obligations and enforce our terms.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist in operating our website and services (e.g., hosting, analytics, email services), bound by confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets.

4. Third-Party Services

Our services may integrate with or link to third-party platforms, including but not limited to Meta (Facebook/Instagram), WhatsApp Business API, LinkedIn, and Google. When you interact with our services through these platforms, your data may be shared in accordance with both this Privacy Policy and the respective platform's policies. We encourage you to review their privacy policies. We are not responsible for the privacy practices of third-party services.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time (see Section 8).

6. Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will take prompt steps to delete it.

8. Your Rights and Data Deletion

Depending on your location, you may have rights including the right to access, correct, or delete your personal data. To request deletion of your data, please visit our Data Deletion page or contact us directly. We will process your request within 30 days.

9. Cookies

We use cookies to improve user experience and analyse website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Company: Mantra Technologies Private Limited
• Email: support@mantragroup.com
• Address (US): 99 Wall Street #1135, New York, NY 10005
• Address (India): T Hub, Plot No 1/C, Sy No 83/1, Raidurgam Panmaktha, Hyderabad Knowledge City, Serilingampally, Hyderabad, Telangana 500081
• LinkedIn: linkedin.com/company/mantragroup